Dr. William Sheppard, MD

Locations

Greenville

Newark-Iron Hill Corporate Center

4.9

601 Ratings | 269 Comments

Read Verified Reviews

Dr. Sheppard has been practicing in Wilmington, DE since 2002. He is a board certified Otolaryngologist/ Head and Neck Surgeon and a Fellow of the American Academy of Otolaryngic Allergy. His practice includes the medical and surgical management of ear, nose, and throat disorders of pediatric and adult patients.

Originally from South Carolina, he graduated magna cum laude from Clemson University in 1993. He then graduated with honors from the Medical University of South Carolina in 1997. While at MUSC, he was awarded membership into the Alpha Omega Alpha medical honor society, served as President of the Honor Council, and was elected class President during his 3rd and 4th years. In 2002, Dr. Sheppard completed his residency at SUNY- Upstate Medical University in Syracuse, New York. There, he was named Surgical Intern of the Year, served as Chief Resident and published research on Meniere’s disease.

Dr. Sheppard has privileges at Christiana Care Health Systems and St. Francis Hospital. He provides lectures on a range of ENT topics to practicing physicians, residents, medical students, and the general public. He feels fortunate to practice in this medical community and be part of ENT and Allergy of Delaware.

Dr. Sheppard enjoys living in Wilmington with his wife, their three sons, two dogs, some fish, and a reptile.

American Board of Otolaryngology - Certification Matters

#1 phsyician practice in delaware 2025 top doctors

Testimonials

Patient Submitted Review

Mar-2025

Dr. Shepherd is very kind, passionate, and personable! Very responsive to whatever your needs are, and his staff are amazing!

Patient Submitted Review

Mar-2025

I've been seeing Dr. Sheppard for years and always have a very positive experience. He's thorough, personable, and an overall excellent ENT. I highly recommend him!

rater8 Verified Patient

Mar-2025

Excellent doctor. Took a lot of time with me to discuss all of my concerns and various options for treatment.

Patient Submitted Review

Mar-2025

Dr Sheppard was friendly and thorough. I had a small growth removed on my tongue and he explained the process so there were no surprises.

Patient Submitted Review

Mar-2025

This was my first time seeing Dr. Sheppard and he was great! He's nice, funny and knowledgeable! I definitely recommend him

rater8 Verified Patient

Mar-2025

This was my first time seeing Dr. Sheppard and he was great! He's nice, funny and knowledgeable! I definitely recommend him.

rater8 Verified Patient

Mar-2025

Very personable and skillful. Put me at ease immediately and performed his inquiry/exam quickly, thoroughly, and explained the findings clearly.

Patient Submitted Review

Mar-2025

Dr. Sheppard and his staff are so kind, warm and welcoming. He has a wonderful bedside manner and takes time to answer questions. You never feel rushed. So grateful for this practice.

Patient Submitted Review

Mar-2025

Dr. Sheppard, had great bedside manner. Very professional, prompt. Explain everything well. He also spoke to you, not at you. Highly recommend.

rater8 Verified Patient

Mar-2025

Very thorough and pleasant. Saw him three years ago and he was excellent so I remembered him when I needed an ENT doctor and he did not disappoint. Many thanks for his help.

rater8 Verified Patient

Mar-2025

Always look forward to seeing Dr. Sheppard. He's such a regular person, approachable. He's been taking care of my Special Needs Son and always treats Wesley like a regular person.

rater8 Verified Patient

Mar-2025

This was meeting Dr.Sheppard for the first time. He is a keeper. Very professional and to the point with a friendly smile.

Patient Submitted Review

Mar-2025

Dr. Shepherd is thorough, precise, direct, and his explanations are clear; and accomplished with his engaging personality. He removed all the wax from my ears with very little discomfort. By the way, Dr. Shepherd‘s clinical assistant Jake, and also the front desk person we’re both polite and friendly.

rater8 Verified Patient

Mar-2025

Great personality, very informative and explains so I can understand what’s going on. Definitely recommend.

Patient Submitted Review

Mar-2025

Dr. Sheppard is an expert in his field. I have complete faith in him which I cannot say of most doctors. He’s not only knowledgeable and tackles anything unusual that arises but he is so kind and understanding. He really sincerely cares about his patients. I highly recommend him for your care.

rater8 Verified Patient

Feb-2025

Thorough, explains my test results clearly, understandable, including recommendations for path forward. Showed interest in my health and wellness.

Patient Submitted Review

Feb-2025

Very nice , clean office and rooms , doctor Sheppard was very nice and helpful and explained everything to me about my situation and I got in and out in a timely manner . I would definitely recommend this place to anyone .

Patient Submitted Review

Feb-2025

Dr Sheppard is the best! He is very thorough and always is so kind to my mom when we go in for her ear cleanings. Highly recommend him!

Patient Submitted Review

Feb-2025

Dr.Sheppard explained my situation in a very effective manner. He made me feel at ease. A very nice guy...and funny too.

rater8 Verified Patient

Feb-2025

This was my first visit with Dr Sheppard. He was very knowledgeable and straightforward. I appreciated his honesty and he is very personable. I would definitely recommend him to anyone.

Patient Submitted Review

Feb-2025

Dr Sheppard is fantastic. He took his time to listen , examine and made me feel at ease. I can't recommend him more.

rater8 Verified Patient

Feb-2025

I found Dr Sheppard welcoming and patient. He explained that all was well with me. He recommended a hearing test and an appointment has been made.

rater8 Verified Patient

Feb-2025

Great , however very quick visit I forgot to mention 1 other issue . Staff was awesome from the front desk to the MA’s !

Patient Submitted Review

Feb-2025

Dr Sheppard has always been very knowledgeable about my miniers. Always looking to help his patients. Looking forward to my next visit

Patient Submitted Review

Feb-2025

He is very knowledgeable and friendly. He made me feel comfortable with his diagnosis even though I didn’t like the outcome.

Patient Submitted Review

Jan-2025

Even though it took 8 weeks to get an appointment there was no wait time in the office. Dr Sheppard was easy to talk with and answered all questions and gave me suggestions on how to treat my problem. Even took time to go into another issue which I wasn’t there for.

Patient Submitted Review

Jan-2025

Bill Sheppard, awesome doctor, person specialist. Even if it is something difficult, he puts your mind at ease

Patient Submitted Review

Jan-2025

Dr. Sheppard is an awesome doctor he helped me with going from practically almost deaf to hearing much better after reconstructing my eardrums. I hear much better but I still need help so I have hearing aids. Hands down I would definitely recommend my family to him.

rater8 Verified Patient

Jan-2025

I was very comfortable with him. He explained what happened to my ear It was a very good experience. Even the assistant was very nice.

Patient Submitted Review

Jan-2025

No nonsense. Dr Sheppard explains things thoroughly in language that you can understand. He is caring, compassionate and at the top of game. The best of the best.

Patient Submitted Review

Jan-2025

Dr. Sheppard is very knowledgeable, friendly and listened to my concerns. He explained everything in a simple way. I had a great experience!

rater8 Verified Patient

Jan-2025

He is a great Dr.his personality sets you at ease.after the first minute I knew he was going to be my Dr.

rater8 Verified Patient

Jan-2025

He is a wonderful dr. He knows what he is doing and is as gentle as he can be. I am glad to have him for my dr.

Patient Submitted Review

Jan-2025

The whole office has a friendly and enthusiastic vibe; from calling for the appointment, to being checked in by the front desk, right up to meeting with Dr Shephard. He gave me a detailed but easy to understand reason has to why and how he came to the diagnosis and prognosis that he did. I have the utmost confidence that Dr Shepphard and his office are more than well equipped and knowledgeable in treating my condition.

Patient Submitted Review

Dec-2024

Doctor Sheppard listens. He also explained my procedure that I am having. He answered all of my questions.

Patient Submitted Review

Dec-2024

Perfect from making the appointment to the end of the appointment. Now time to pick up prescription. Dr Sheppard was fabulous!! The person making me the appointment was kind, courteous, efficient and most importantly successful. I was in the office in less than 24 hours. Amazing service!! Very professional!! Definitely recommend Dr Sheppard and the whole office!!

rater8 Verified Patient

Dec-2024

Knows his stuff! Appreciate his demeanor including how he shares diagnosis information and proposed next steps.

Patient Submitted Review

Dec-2024

Dr. Shepard treats me well, listens carefully, understands my unique struggles, and gave me some unusually excellent advice. I feel like I can trust him.

Patient Submitted Review

Dec-2024

Dr Sheppard is a great doctor. He listens to your concerns and doesn’t judge your comments. He is up beat and has a good sense of humor.

Patient Submitted Review

Dec-2024

Answered all my questions and helped me with my sinus issues. It was an extremely helpful annual visit.

Patient Submitted Review

Dec-2024

Dr. Sheppard is a great doctor. He truly cares about his patients and is very friendly. Highly recommend this practice.

Patient Submitted Review

Dec-2024

I had been a patient w Dr.Sheppard@ 12 yrs.ago. He was Excelkrnt& very thorough,etc then,and he is still Excellent,kind funny,and VERY THOROUGH& VERY KNOWLEDGABLE NOW. I see why it can take a while to get an appt. W him. hHE HAS A GREAT SENSE OF HUMOR& HIS ASSISTANTS WERE ALSO VERY PROFESSIONAL,THOROUGH& KIND TOO. I WOULD GIVE THEM ALL A 5 STAR RATING; THERES ALWAYS ROOM FOR IMPROVEMENT..MERRY CHRISTMAS& HAPPY HESLTHY HOLIDAY SEASON TO ALL..

Patient Submitted Review

Dec-2024

LOVE LOVE LOVE Dr Sheppard. He has the best bedside manner. He has the best sense of humor. He IS simply the BEST!!

rater8 Verified Patient

Dec-2024

A very warm welcome from Dr William. In less than 3 minutes he had done a great job on my ear. Thanks Dr Willy

Patient Submitted Review

Dec-2024

I like that he listens to me. He asked me for questions. He told me what to note for next six weeks for a follow-up. I forgot to ask do they test for sinus infections that are not bacterial but fungi. Next time. Was a good experience.

rater8 Verified Patient

Dec-2024

From first finding a lump in my neck. In 2016, up until now, December of 2024, all the specialists doctors, medical centers I've had to endure MRI cat scan. Ultrasound spatulas It was reassuring the minute he walked into the office dr shepherd I knew he was going to be a doctor I got along with and enjoyed and I was right. From the minimal time you have to wait in the office. To the great attitude, him and his assistants have. He is one of the few in the medical profession. I look forward to going and see

Patient Submitted Review

Dec-2024

He was thorough, attentive and listened. I’ve been a patient of his for at least 12 years. Good doctor.

Patient Submitted Review

Dec-2024

Very bright. Offered clear explanations and concise reviews of tests. Also, great dry sense of humor.

rater8 Verified Patient

Nov-2024

A doctor who seems to get the mind-body connection, in that he understood my high anxiety in a medical situation, and calmed me with his bedside manner and a few appropriate jokes. Really felt great about the appointment. Many thanks.

Patient Submitted Review

Nov-2024

Fantastic!!! I came to Dr Sheppard because my ear was doing terribly. I could barely hear, it hurt, and was weeping fluid. Turns out my GP had misdiagnosed the issue as excess earwax and their treatment had made my ear WAY worse. Dr Sheppard correctly diagnosed the issue, and I was 95% better by the next day, and now my ears feel better than they have in over 20 years.

Patient Submitted Review

Nov-2024

I was very pleased with Dr Sheppard in my visit today. Professional and friendly. Adjusted my care as needed After listening to me. Loved that he explained something that happened to me in the 80s as it related to me today. 10 out of 10!!

Patient Submitted Review

Oct-2024

Dr. Sheppard is a great doctor. I have been going for quite a while and the office staff wonderful and very helpful. Dr. Sheppard always listens and addresses every issue I have discussed with him. The new Greenville office is very nice. I do recommend this office and the doctors and staff.

Patient Submitted Review

Oct-2024

I was running a bit late and they were very understanding. Very efficient office wait times are usually only a couple of minutes. Gotta love that! Staff is very friendly and Dr. Sheppard is wonderful.

Patient Submitted Review

Oct-2024

He was amazing, he was quick, knowledgeable and kind. He was a really great Dr., will definitely be recommending him.

Patient Submitted Review

Oct-2024

Right to the point very friendly and helpful to get you where you need to be . I would recommend anyone to this guy and I only met him once .

Patient Submitted Review

Oct-2024

Very pleased with the care I received today from Dr. Sheppard. His bedside manner was easy going and he made sure I was comfortable throughout the procedure. Highly recommend.

Patient Submitted Review

Oct-2024

Good parking. Clean bathroom in the hall. Quick check in. Friendly nurses in the back intake. Doctor was friendly and funny. He saw my ear issue immediately and subscribed some drops and a steroid. In and out in under an hr. Pretty good experience.

Patient Submitted Review

Oct-2024

My first visit to the newest location in Greenville although I am a long time patient. The staff is pleasant and the waiting room is comfortable. Dr. Shepherd and staff are good listeners.It’s obvious that they like what they do.

Patient Submitted Review

Oct-2024

Straight forward(which I like) To the point. Also took time to talk with me about the loss of my husband.

Patient Submitted Review

Oct-2024

I like Dr. Sheppard. He’s down to earth and lets you know what’s going on and what is best for you. You can feel free to talk to him about your issues and he’ll look out for you.

Patient Submitted Review

Oct-2024

Dr. Sheppard is an an amazing surgeon and physicians and , he clear explained my procedure , made sure I understood the follow up and care procedures . He has a great personality and makes you feel welcome .

rater8 Verified Patient

Oct-2024

He provided "Outstanding Care" to my 92 year old mother! I highly recommend him to anyone seeking a doctor who is very caring!

Patient Submitted Review

Oct-2024

Dr. Shepherd staff was very friendly, and Dr. Shepard was very thorough explaining things to me and setting up appointments for me and prescribing medicine. I felt like he was a very thorough and good doctor.

rater8 Verified Patient

Oct-2024

Dr. Sheppard is such a great, friendly, upbeat, professional, and knowledgeable doctor! It’s always a pleasure to be treated by one of The Best doctor in Delaware with The Best smile and personality. Thank you Dr Sheppard! CW

Patient Submitted Review

Oct-2024

Dr. Shepard is an outstanding doctor who goes above and beyond in both his medical care and his patient education. He doesn’t just address your health concerns—he takes the time to explain everything in detail, making sure you understand both the medical and personal aspects of your condition. His uplifting personality and great sense of humor made our experience truly positive. We were initially concerned about how we would be received in the office due to our religious dress, but from the moment we arrived, we were treated with the utmost respect and care, just like every other patient. In fact, we felt like a priority the entire time. Dr. Shepard, along with his entire staff, made my sister and me feel comfortable and welcome. I highly recommend him and his office to anyone seeking excellent ENT care!

rater8 Verified Patient

Oct-2024

My first time as a patient, very professional made me feel comfortable. I will be returning to this office.

Patient Submitted Review

Oct-2024

Dr william shepard was very thorough and professional , straightforward i have had alot of anxiety because of my symptoms and had me taken care of in less than 30 mins with medications, explanation.. directions and follow up appointments. location was a little confusing to get into but theres only 5 stars easily will give 10 thank you everyone there and the management staff was great , diamond , trent , jazmine , crystal, tony , dr shepard. i am very happy and thanks again to everyone @ ENT 1011 centre rd suite 200!!

rater8 Verified Patient

Oct-2024

Dr. Shepherd seems to be a wonderful and caring doctor for his patients. It was my first visit, however, his friendly and funny personality made me feel like I had known him for a long time. Even though I was going through difficult times because of pain in my mouth for so long, we laughed together and some of my depression was lifted. May God continue to bless Dr. Sheppard and his staff. Thanks for all of your support!! S. Peters

rater8 Verified Patient

Oct-2024

Dr Shepard first class act. I highly recommend him. I would gladly take my family to see him. Thanks Dr Shepherd.

Patient Submitted Review

Sep-2024

My first visit with Dr. Sheppard was excellent. Check in was easy and seamless. Wait time was minimal and I was very pleased with Dr. Sheppard’s care. All around, the staff were very pleasant and helpful. DR

rater8 Verified Patient

Sep-2024

Dr. Sheppard was very efficient and proficient in his assessment of my husband’s condition. We feel very confident in his expertise and treatment plan.

Patient Submitted Review

Sep-2024

Dr. Sheppard and his staff were very gracious and made my visit enjoyable. Dr. Sheppard took his time with me and was able to explain his diagnosis in a way that I could understand. I have nothing but the utmost respect for him and would highly recommend him to anyone for their medical needs.

Patient Submitted Review

Sep-2024

My visit with Dr. Sheppard was great. He and the Office staff were Professional,kind and efficient !

Patient Submitted Review

Sep-2024

The young girl receptionist behind the counter was very welcoming. The facility was beautiful and pristine. Dr Sheppard gave me a warm welcome. He very patiently heard me out. I felt he understood me. I received help and medication to try until my next visit.

rater8 Verified Patient

Sep-2024

Very personable and explained my condition to me so that I understood it as well as the treatment options and what I should do going forward.

rater8 Verified Patient

Sep-2024

First time meeting Dr. Sheppard and love his disposition. A ray of sunshine. Very professional and I felt very relaxed. Had some concerns which he cleared up for me.

Patient Submitted Review

Sep-2024

This is my first time meeting Dr. Sheppard however he was straightforward and had good suggestions for me. I have no idea how he is as a surgeon, but I do know that he seemed very knowledgeable about my health situation and I will follow up with him as decided.

Patient Submitted Review

Sep-2024

Dr Sheppard is a very nice doctor! Takes time with you asks if I had any questions and if you do he will listen! I’ve been going to him for years now! I don’t think I could go to any other Dr

rater8 Verified Patient

Sep-2024

He is the best. Very knowledgeable and very pleasant. Always treat patients with respect and care. Really satisfied with his work ethic.

Patient Submitted Review

Aug-2024

Dr. Sheppard is an amazing Doctor! Very knowledgeable, professional, and friendly. Everything you could possibly want in an ENT Doctor!

rater8 Verified Patient

Aug-2024

Dr. Sheppard is very knowledgeable and friendly. Very easy to work with very helpful just an outstanding doctor!

Patient Submitted Review

Aug-2024

Dr. Sheppard listened to my concerns and gave me his attention. Set up hearing test, ordered medicine. Very effective doctor.

Patient Submitted Review

Jul-2024

Dr. Shepherd is one of the best. He is great at determining the problem, then working at solving it.

rater8 Verified Patient

Jul-2024

Dr. Sheppard is an expert in his field. He is friendly and makes you feel comfortable with his diagnosis and advice. Dr. Sheppard is truly a Godsend.

Patient Submitted Review

Jul-2024

My appt. was for Jackie Eder. I go to Dr,. Sheppard, because he diagnosis me correctly, hes very gently with prosedures, he takes time to explain it even when hes busy.. He actually remembered me after a year .. I totally trust Dr. Sheppard, feel lucky to have him treating me!!

rater8 Verified Patient

Jul-2024

Dr.William Sheppard ENT is an excellent doctor,I recieved excellent care & he was very considerate in regards to the distance I have to drive from Pennsylvania to Delaware

Patient Submitted Review

Jul-2024

Doctor Sheppard is friendly. I appreciate his trust in me as a patient and the whole process to get me off my allergies. I’m off all allergy meds, and on target to stop taking shots!!

Patient Submitted Review

Jul-2024

Dr. Sheppard saw me on time. His visit was efficient and he explained to me in clear language why I might have been feeling discomfort in my ear. I felt he was knowledgeable and answered all of my questions.

Patient Submitted Review

Jul-2024

Dr. Sheppard was very nice,courteous,and he's an amazing doctor. I felt very comfortable. I highly recommend him.

Patient Submitted Review

Jul-2024

Dr. Shepphard was very attentive and right on point with my health concerns. His staff is the best.

Patient Submitted Review

Jul-2024

Dr Shepherd is always so professional and so easy going he puts you right at ease. I would have no problem recommending him to anyone.

rater8 Verified Patient

Jul-2024

Excellent manners, detailed in his analysis/diagnosis, gives multiple options for treatment. Very thorough, and likeble!

Patient Submitted Review

Jul-2024

Saw me at scheduled time, remembered all details from the 15 years or more that I have been seeing him and was clear and professional-as always.

rater8 Verified Patient

Jun-2024

Dr. Sheppard is knowledgeable and attentive. He has a great bedside manner and a wonderful sense of humor. He quickly diagnosed my mother's vertigo and saw her through to complete recovery. We are very grateful to have Dr. Sheppard as her ENT.

rater8 Verified Patient

Jun-2024

Dr. Sheppard was friendly , thorough , and punctual . Did not have a long wait like so many other doctors . New office is beautiful and well thought out

Patient Submitted Review

Jun-2024

It was very busy at the Newark office, but I brought my book and I didn’t have to wait that long. The staff is so nice, and Dr. Sheppard is so kind.

Patient Submitted Review

Jun-2024

I actually prayed right before I walked in for my first appointment for a cool doctor that would help me get through what I'm dealing with. A doctor with a cool laid back attitude because I've dealt with some real winners lately that are just not happy or to stiff. Thank you Jesus you have come through again for me! I really liked Dr. Sheppard the moment he walked in the door. My appointment was very successful, he knows exactly what he's doing and is right to the point! As was I lol I will definitely recommend ENT & Allergy of Delaware Dr. Sheppard I've been back to Dr. Sheppard several times since that first visit and I must say I'm more pleased than that first day. Thank you Dr. Sheppard

rater8 Verified Patient

Jun-2024

Great Doctor! Very pleasant. Apologized for the delay (new computer system). Pulled a pound of wax from both my ears, checked my throat and explained everything he saw and did. Highly recommended!!!

rater8 Verified Patient

May-2024

Dr. Sheppard created confidence, diagnosed and treated my problem. So far so good, see you in 6 weeks!

Patient Submitted Review

May-2024

Dr. Sheppard was great, he took of my problem right away. Very personable. You will like him if you get a chance to see him. Quick and easy. Thanks Dr. Sheppard

Patient Submitted Review

May-2024

He a great doctor he makes sure that you understand everything and he doesn’t rush. He’s a great doctor always have been

Patient Submitted Review

May-2024

Dr. Sheppard was very friendly and I felt as if I had been going to the practice for years. This was a new patient visit. More importantly, in my opinion, he was professional and focused on the problem I presented. He resolved the issue, and my hearing hasn't been this clear (or loud) in years. I would highly recommend him as he is a great doctor. Thank you Dr. Sheppard!I have to say the practice as a whole was a well oiled machine from check in to check out. The wait time was very reasonable, and all of the staff I dealt with were friendly, courteous, and professional.

Patient Submitted Review

May-2024

Dr. Sheppard is excellent! He is so thorough every single appointment! He addresses every question you have and is professional, funny, and you feel like you’re with a friend!

Patient Submitted Review

May-2024

Dr Sheppard went out of his way to fix my broken hearing aide. It was very much appreciated. He was very knowledgeable and put me at ease.

Patient Submitted Review

May-2024

I drove 2 hours to see Dr Sheppard and it was well worth the drive. He was able to make a proper diagnosis and has scheduled all the preliminary procedures needed to proceed with my surgery. His friendly and caring demeanor are just icing on the cake.

Patient Submitted Review

May-2024

Love Doctor shepherd. He is very friendly. Didn't have to wait long. He makes you feel very Comfortable and Answered all my questions.

Patient Submitted Review

May-2024

Dr Sheppard was right on time He was very professional He diagnosed my problem and prescribed the proper medication

Patient Submitted Review

May-2024

I had a great experience with Dr. Sheppard. He was very thorough and answered all my questions and concerns. Excellent service at his clinic!!!

Patient Submitted Review

Apr-2024

Great ENT office. Dr Sheppard and his staff are attentive, caring and welcoming to all your inquiries.

Patient Submitted Review

Apr-2024

Dr Sheppard is always friendly and thorough with me. He explains things well and makes you feel comfortable asking questions. I highly recommend him to anyone who needs a ENT.

Patient Submitted Review

Apr-2024

I felt that my concerns were valid and being thoroughly addressed through his attentive care. Very kind and personable. Seems very invested in my treatment plan and my health.

Patient Submitted Review

Apr-2024

Dr Sheppard is very professional, knowledgeable and outgoing. The staff are very helpful and friendly. Very nice facility!

Patient Submitted Review

Apr-2024

Dr. Sheppard has been one of my favorite doctors to ever have taken care of me. Every time I come in to see him, he’s friendly, funny, and shakes my hand to start and end every visit; but when it comes down to business, he’s very straight to the point to get things done quickly. I like how he spoke to me like a human being. Doctors I’ve seen elsewhere often come off in a condescending manner, but Dr. Sheppard made me feel like he was right there on my level. It just felt like he understood me and respected me and valued the input I had on the problems I had been having.

Patient Submitted Review

Apr-2024

Dr. Sheppard was amazing. Made me feel at ease, and quickly diagnosed me with no problems! I would go back to him in a heartbeat!

Patient Submitted Review

Apr-2024

Dr. Sheppard is wonderful. He's knowledgeable, prompt and all personality. Our experiences with him have been great and we highly recommend him.

Patient Submitted Review

Apr-2024

Professional staff and Dr. Sheppard was extremely through with his diagnosis. I would recommend this practice

rater8 Verified Patient

Apr-2024

Quick and to the point.He came up with a plan that works for me and still offers his advice as needed.

rater8 Verified Patient

Apr-2024

Such a great doctor who listens and doesn’t preform unnecessary testing for a patient who feels like a lab rat that’s important.

Patient Submitted Review

Apr-2024

Dr Shepherd is fantastic- been seeing him for many years including an ear drum repair surgery - he is the best!

rater8 Verified Patient

Apr-2024

Amazing Doctor - would recommend to anyone looking for the best ENT docs in Delaware. Super knowledgeable and great bedside manner!

Patient Submitted Review

Apr-2024

I’m pregnant and they helped clear my ear up without needing medication. I’ve been dealing with this issue since December and so grateful.

Patient Submitted Review

Apr-2024

Dr. Sheppard makes you feel at ease and explains everything in a way you can understand. Highly recommend!

rater8 Verified Patient

Apr-2024

We love Dr. Sheppard! My son feels so comfortable around him and they have a conversation together. I love that he explains what’s going on very well, my son pays attention and is able to understand what is going on, too.

rater8 Verified Patient

Mar-2024

He’s been a blessing before and was this time as well, as is very knowledgeable! I go to no one but Dr. Sheppard!!!!

rater8 Verified Patient

Mar-2024

I’m so happy with Dr. Sheppard He has helped me with my problem. The office and staff are wonderful. Thank you

rater8 Verified Patient

Mar-2024

Dr.Sheppard is very good medical person. He takes time to talk to you,discuss issues with and give you best clinical diagnosis in way you understand it. He tries to work with you and help you with the best course of action to fix your issues no matter what. Iam really impressed with his bedside manner so to say.

rater8 Verified Patient

Mar-2024

Dr. Sheppard was extremely nice and very professional. He treated me and helped me understand the health issue. I appreciate his and the office’s time and attention given to me. Highly recommended.

Patient Submitted Review

Mar-2024

I am a Sussex County Delaware resident, and after never receiving a return calls from ENTs in this area I chose to see Dr. Shepard (surgeon) and Dr. Coker ENT. If you are looking for exceptional care from an awesome team, looking no further. Both doctors called me themselves when I had questions regarding procedures and testing. I had a planned flight before my surgery, and Dr. Shepherd himself reached out when I called office with concerns. Their office staff is hands-down the best I’ve ever interacted with. I had surgery yesterday and not only the surgery center, but again Dr. Shepherd himself reached out to me by phone. He has a great bedside manner and sense of humor, but more importantly, he is very knowledgeable. I am so glad I found them, you will be too.

Patient Submitted Review

Mar-2024

I felt very comfortable and they were very patient with me and made me understand everything that was going on and help me too ease my mind.

Patient Submitted Review

Feb-2024

Dr. Sheppard was on time, knowledgeable and no nonsense. He recommended a procedure citing to me "If I were in your shoes this is what I would want done just so I know". The back office was awesome for scheduling and walking me through everything. 5 stars all the way.

rater8 Verified Patient

Feb-2024

I appreciate the straight up attitude but also kind and explanatory. He did a procedure on my sinuses today and I could breath through my nose for the first time in a long time!!! I'm very greatful. Thank you Dr. Sheppard!!!

rater8 Verified Patient

Feb-2024

Dr. Sheppard is great - very straightforward, takes time to answer questions, and has a great demeanor with patients.

Patient Submitted Review

Feb-2024

I have always enjoyed my meetings with Dr. Sheppard. He is experienced, thorough, and professional. Can I also say that he is funny?!? Great sense of humor, which I always appreciate!

rater8 Verified Patient

Feb-2024

I found Dr. Shepard to be friendly, thorough and knowledgeable. He provided instant relief to my presenting issue and information about my loss of smell.

Patient Submitted Review

Feb-2024

Dr Sheppard is the kind of Dr all doctors should emulate, he's down to earth and very friendly. He's done a great job with my allergies.

Patient Submitted Review

Feb-2024

Dr. Sheppard has been my physician for many years & I’m very happy with him. He’s very thorough & clearly explains conditions. I would recommend him to all my family & friends.

Patient Submitted Review

Jan-2024

The office staff is very organized, efficient, and pleasant. Dr. Sheppard is very thorough and knowledgeable. He took time to explain my situation and treatment. He also answered all my questions. It's worth a visit to Dr. Shepherd if you need a good ENT.

rater8 Verified Patient

Jan-2024

Dr. Sheppard was fantastic! He greeted me as did staff with respect, kindness and wonderful professionalism. As a transplant patient, I was extremely pleased, the Dr. knew about my unique situation, promptly treated the issue and I was instantly feeling relief. I'd recommend Dr. Sheppard to anyone in need of a great nose doctor! Im totally satisfied!

Patient Submitted Review

Jan-2024

Dr. Sheppard is an incredible doctor. He helped me feel better than I ever had. I can actually hear again.

rater8 Verified Patient

Jan-2024

Dr.Sheppard is a very honest and trusting person. He takes time to listen and works with you to determine your best course of action to fix your sinus issues. He always in a good mood and has outstanding office, bedside manner. I have recommended him numerous times to others and will continue to do so.

Patient Submitted Review

Jan-2024

He answered my questions as they arose; offered useful information with legitimate recommendations. He makes such good sense I realize not everything is retained in my memory! Nice sense of humor.

Patient Submitted Review

Jan-2024

Dr Sheppard was very attentive. He listened to everything I had to say. Explained imaging findings snd came up with a course of action for my complaint. I was very pleased with our interaction.

Patient Submitted Review

Jan-2024

Dr. Sheppard always listens carefully and then provides appropriate advice. He's very personable and easy to talk to.

rater8 Verified Patient

Jan-2024

You can always depend on Dr Sheppard to give you an honest opinion while being caring and professional.

Patient Submitted Review

Dec-2023

Kind, thorough and professional. Dr. Sheppard listened to my concerns and discussed a plan of care, easy enough to follow. I trust partnering with Dr. Sheppard with my care.

Patient Submitted Review

Dec-2023

This was my 1st visit. My wait wasn't very long, and I felt my visit was very enlightening. I would recommend him to other patients.

Patient Submitted Review

Nov-2023

Excellent doctor who was friendly and very informative. I would ask to see Dr. Sheppard if I have any future health concerns.

rater8 Verified Patient

Nov-2023

Dr. Sheppard is a rock star! I know we're not supposed to use that term now, because it makes Ozzie lose self-esteem, but he's what you want in a doctor. Straight forward, humorous, considerate, full of information. He had some good insight for me on a new treatment that sounds exciting. What's more, he was excited about it. You want your doctor to be enthusiastic where appropriate. He's a good guy.

rater8 Verified Patient

Nov-2023

He’s the best as far as professionalism. I would recommend him to anyone considering there are many doctors that do not take the time to address issues.

rater8 Verified Patient

Oct-2023

I give Dr. Sheppard the highest rating, He is very friendly and with a great personality. He takes very good care of me and addresses all my concerns at my appointment.

Patient Submitted Review

Oct-2023

Dr. Sheppard always takes the time to explain what happens to be going on at each visit and listens to what your concerns are, he’s an excellent doctor. He also has a great sense of humor and makes you feel comfortable during your visit. I recommend him to everyone who asks me about an Allergy and/or ENT doctor.

rater8 Verified Patient

Oct-2023

Love Dr. Sheppard's Medical Expertise. Very Patient Friendly and always Greet you with a smile and make sure you are comfortable during your visit. My forever ENT favorite Doctor.

Patient Submitted Review

Oct-2023

Doctor Sheppard is nice, straight to the point and has a positive energy. I am glad he is my new ENT doctor.

rater8 Verified Patient

Oct-2023

Doctor Sheppard is nice, straight to the point and has a positive energy. I am happy to see him as my new ENT doctor.

Patient Submitted Review

Oct-2023

Checked and answered all my questions. Made me feel very comfortable with what he was doing and explained it all.

rater8 Verified Patient

Oct-2023

Dr Sheppard is amazing. He is a great doctor who is patient with seniors, and also very knowledgeable. Love him

rater8 Verified Patient

Oct-2023

Dr. Sheppard is wonderful, caring and hilarious! The best bedside manners I've ever seen from a doctor.

Patient Submitted Review

Oct-2023

Dr. Sheppard was very pleasant and explained the medical problemand treatment very well . Also very punctual with appointment and terrific trained staff .

Patient Submitted Review

Oct-2023

I have always received excellent service and been very satisfied each and every time I’ve gone to see Dr. Sheppard that is why I have chosen him to do my surgery. Looking forward to better days breathing very soon! Thank you, Dr. Sheppard

rater8 Verified Patient

Oct-2023

Dr. Sheppard is great I have always received excellent service each and every time I have visited him that is why I have chosen him to do my surgery. Thank you, Dr. Sheppard

Patient Submitted Review

Sep-2023

Dr. Shepard made me feel very relaxed and listen to all my concerns. The staff were very nice and helpful as well.

rater8 Verified Patient

Sep-2023

Both Dr.Sheppard and Amanda canavan are both fantastic medical personel . I love their professionalism and bedside manner as they call it. They take time to listen to you as well as take the time to explain things to you in a fashion imwhich you can totally understand what they are explaining. I've recommended ENT of Delaware to both family and friends as well as every person I encounter who has issues in this field.

Patient Submitted Review

Aug-2023

Dr Sheppard is such an amazing doctor. He is incredibly caring and gentle with treating my son. I highly highly recommend Dr Sheppard. The office staff and clinical staff are also amazing!

rater8 Verified Patient

Aug-2023

Dr Sheppard is an absolutely amazing doctor. Dr Sheppard’s gentle nature with my son, and his compassion and level of care for his patients is paramount.

rater8 Verified Patient

Jul-2023

Fun and humorous made me at ease while he worked on my nose. Thoroughly explained to me what he was doing all the time. I really like this doctor.

rater8 Verified Patient

Jul-2023

Dr Sheppard is an amazing doctor. Communication is always clear spends as much time as needed. Never feel rushed. Never issue with getting appointment and runs on time.

Patient Submitted Review

Jul-2023

Dr. Sheppard is an excellent ENT specialist. After trying two other ENT specialists and suffering for over two years I was lucky enough to find him accidentally! He knew exactly what the problem was and able to give me the diagnosis in less than 3 minutes! Today I am feeling like a perfectly normal person. Thanks to Dr. Sheppard for his excellent treatment . I would highly recommend Dr. Sheppard to anyone who is looking for an ENT doctor.

rater8 Verified Patient

Jul-2023

So personable, thorough and easy to talk to. Dr. Sheppard made me feel so comfortable. It was my 1st time meeting the doctor and he made me feel safe and at ease. He's Kool and funny too :-)

rater8 Verified Patient

Jul-2023

Dr. Sheppard is very professional, he takes the time to listen to his patients and cares about their concerns.

rater8 Verified Patient

Jul-2023

Dr Sheppard is amazing. Always so considerate and so very kind plus he is very dedicated to his patients with a wonderful sense of humor. I wouldn’t go anywhere else.

Patient Submitted Review

Jul-2023

Dr. Sheppard was fantastic! He knew what the issue was and how to treat it. He's personable, funny, and kind. I'd highly reccomend him!

rater8 Verified Patient

Jun-2023

New patient for a second opinion. Great personality, listener, compassionate. So glad I found him via my BCBS provider listing.

rater8 Verified Patient

Jun-2023

Dr Sheppard makes you feel very comfortable with his way of treating you. Very relaxed and informative! Great experience.

Patient Submitted Review

Jun-2023

Dr. Sheppard is awesome! He listens to you, addresses your concerns and gives you good advice. Very pleasant as well.

Patient Submitted Review

Nov-2020

Dr. Sheppard is the man! Definitely one of the most thorough and amusing, doctor visits I’ve ever had. How many doctors have that kind of talent? Thank you Dr. Sheppard for the ENTertainment and exam!

Patient Submitted Review

Jul-2019

Dr. Shepherd has been quite good for both nose and ear issues. He is a little arrogant but knows his ENT really really well. He’s high energy!! Don’t be afraid to ask questions to him as he will leave quickly if you don’t have any as he is really busy. - I have seen his partners when he’s away and he is so much better. - I’d highly recommend Dr. Shepherd. (Also as an FYI I’ve heard positive things about Dr. Shepherd’s nurse practitioner Mark, but I’ve had trouble getting into him as he is busy too and I go for the doctor if there’s a long wait.)

Patient Submitted Review

Mar-2019

I have been extremely happy with my care under Dr. Sheppard. He gladly answers all questions that I have and has personally returned phone calls when I Dr. Shephave has called me personally when I have had an issue with insurance and medicines covered. Another plus after sinus surgery with complications, my insurance did not want to cover certain things. Dr. Sheppard told me to give him all of my insurance reject notices and he would personally call them and settle the issues. He did!!!

Patient Submitted Review

Nov-2017

My whole family sees Dr Sheppard and have for years! Very personable and knowledgeable and explains things so that I can understand. His staff is friendly, polite, and professional also. I highly recommend him!

Patient Submitted Review

Aug-2017

I LOVE Dr. Sheapard! ALWAYS very informative, polite, and ANSWERED ALL OF MY QUESTIONS AND CONCERNS! WHEN I WAS AFRAID OF ALLOWING ANY DOCTOR TO "CUT" INTO MY BABY'S FACE/HEAD DR. SHEAPARD EXPLAINED EVERYTHING TO ME STEP BY STEP!

He did MY daughter's tonsils and adenoids and sinuses AS WELL as MINE!

Patient Submitted Review

Dec-2015

Doctor is very cool and more experience I ever saw this kind person in my life, he will explain everything with clear cut, my son had a tonsil and adenoids surgery at doc's . I'm strongly recommend this for ENT RELATED.

Patient Submitted Review

Apr-2014

highly recommend em. Everything fixed and back to normal in a week. No complications :) Thx doctor sheppard!

Patient Submitted Review

Sep-2011

At first look at Dr. Sheppard I wasn't sure about anything... Because I simply didn't know him! He looked like an average doctor. From my first appointment I saw he seemed very knowledgeable! He seemed always very calm, at ease with me and I had some friends say the same thing! After the 5th time I went he seemed not only very knowing but a likable guy. After I realized he did allergy (I know it's kinda hard to miss) I took my son there. He helped out a lot and was great with kids! (I think he likes kids since sometimes the staff tells me about them, his sons too seem very likeable from what I've heard) Sometimes I have to wait an average of a 15 minute wait. But with me being a dad. I wait a lot, TRUST ME! so it's not that bad... I would recommend this doctor!